Help and Support

Frequently Asked Questions

Pre-Sale Questions

  • Bulk Mockup work with Freepik Templates ?

    Bulk Mockup will work with freepik.com templates as well.
    The templates need to have smart object layer for design placement ( freepik.com templates also have smart object, so no worries.)

  • What is a mockup template?

    Bulk Mockup will work with freepik.com templates as well.
    Mockup Templates are pre-made photoshop files. They are very simple to use customize and gives you feel of real physical product. Here’s a link to quora answer that is relevant.

  • Do I need to create new mockup templates to work with Bulk Mockup?

    You can use any mockup template available in the market. It should have a smart object layer.

    You can download templates from websites like creative market & envato elements.

    You can even create your own mockup templates. Tutorials below
    How to create mockup template compatible with bulk mockup
    How to convert jpeg mockup to smart object based template (compatible with bulk mockup) 

  • Does Bulk Mockup automatically adjust the design size?

    Yes is does automatically adjust the size of the design files according to your mockup templates.

    There are many automatic design resize features available with Bulk Mockup. Watch tutorial to learn more



  • How many designs or templates can I run at a time?

    There is no limit. If you have hundreds or thousands of designs. You can run it all in one go. Bulk Mockup is build for scale. 

  • I’m not pro in photoshop. Can I still be able use Bulk Mockup. Will it be overwhelming ?

    You need only basic understanding of Photoshop interface to use Bulk Mockup. We have plenty of guided tutorials for beginners that will make it a peace of cake to use Bulk Mockup.

    Also if you wish you can hire us to create mockups as a service.

  • What are different mockup templates that is supported by BulkMockup?

    Bulk Mockup is compatible with almost all Print on Demand Mockup Template. As long as your mockup templates has a smart object layer to change design. Bulk Mockup is compatible with it.

    Here’s a list of supported mockup templates Framed Poster, Canvas, T-shirt, Tops, Hoodie, All over t-shirts, Leggings, Cap, bottles, mugs, Tote Bags, Phone Cases, Masks, Blankets, Towel etc 

  • What photoshop version does Bulk Mockup work with ?

    Our latest version of Bulk Mockup is compatible with Photoshop CC2022 and later.

    To get the best out of all Bulk Mockup feature, It is advisable to use the latest version of adobe photoshop.

    However, we also have an old version of Bulk Mockup that is compatible with photoshop CC2017 to CC2021. (Contact Support if you need that) 

  • Does Bulk Mockup work with cracked photoshop ?

    Yes it works with cracked photoshop.

    Latest version of Bulk Mockup works with Photoshop CC2022 and later.

    Old version of Bulk Mockup works with Photoshop CC2017, CC2018, CC2019, CC2020, CC2021.



     

  • Do you offer a trial?

    We don’t offer a trial but we do have a 7 Day Money Back Guarantee which allows you to dig into the plugin, try it out and see how it works for you. 

  • Do you have a refund policy?

    Yes we do! We firmly stand behind the quality of our product and will refund 100% of your money within 7 days of purchase if you are unhappy with the plugin. 

  • Do I get updates for the plugin?

    Yes! Automatic updates are available free of charge to all users who are subscribed. 

  • Do you offer support if I need help?

    Yes! Top-notch customer support is our top most priority, so we’ll do our very best to resolve any issues you encounter via our support page.

  • How many devices can I install Bulk Mockup on?

    Your subscription comes with a license key that will allow Bulk Mockup to be installed on maximum two devices.