Skip to content
HELP – Bulk Mockup
  • Home
  • Services
  • Mockup Templates
  • Tutorials
  • Contact Us
  • Blog
  • Cart
  • Help
HELP – Bulk Mockup
  • Dashboard
  • Help
  • Instructor Registration
  • Knowledge Base
  • Learn
  • Mockup Templates
  • Sample Page
  • Student Registration

Troubleshooting

  • Mockups Missing in Export Folders
  • Error : The command “Edit Contents” is currently not available
  • Cannot read properties of undefined (reading ‘delete’)
  • Bulk Mockup Window is blank
  • Design File do not work and crashes Bulk Mockup
  • Installation Troubleshooting

Useful Tips

  • How to decrease file size of mockups
  • Home
  • Help
  • Knowledge Base
  • Troubleshooting

Installation Troubleshooting

Table of Contents
  • Pre-Requisite for Bulk Mockup installation
  • 1. Could not complete your request because it is not the right kind of document.
  • 2. I do not have adobe creative cloud app ? How do I install without creative cloud?
  • 3. Installation successful but the plugin dialog is blank.

Pre-Requisite for Bulk Mockup installation #

You need Adobe Photoshop CC2022 or CC2023 to install and use latest version Bulk Mockup.

1. Could not complete your request because it is not the right kind of document. #

Could not complete your request because it is not the right kind of document.
Photoshop Error Message for when you double click ccx file

Solution –

The bulk mockup installation file is an ccx file that has to be installed using Adobe Creative Cloud App.

First troubleshooting would be to start adobe creative cloud app and then double click on the “bulkmockup_PS_V3-0-2 2.ccx” file.

Alternatively you can also drag and drop the “bulkmockup_PS_V3-0-2 2.ccx” file on adobe creative cloud app.

2. I do not have adobe creative cloud app ? How do I install without creative cloud? #

Solution –

Follow the below video for manual installation of Bulk Mockup.

Location –

For windows – \Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

For mac – /Applications/Adobe Photoshop 2023/Plug-ins/

3. Installation successful but the plugin dialog is blank. #

Solution –

This happens when your photoshop is not updated. To fix the issue, kindly update your photoshop via your adobe creative cloud app.

Rate this article
Share This Article :
  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Updated on April 29, 2023
Design File do not work and crashes Bulk Mockup
Table of Contents
  • Pre-Requisite for Bulk Mockup installation
  • 1. Could not complete your request because it is not the right kind of document.
  • 2. I do not have adobe creative cloud app ? How do I install without creative cloud?
  • 3. Installation successful but the plugin dialog is blank.

Copyright © 2023 HELP - Bulk Mockup