I have a set of PNGs design file that for whatever reason will not work and cause the Bulk mockup tool to crash.
This happens due to some error in your file. Here is checklist of issues that you should check with the error causing designs
- There is a space at the end of the file name. E.g. “4thofJuly_1776USAFlagT-shirt_Merch_by_AMZN .png” You can notice the space at the end of the name and before the extension. Trim out the space and the problem will be solved.
- There is a special character in the file name that photoshop fails to read and write. Again renaming the file will fix the problem.
- The design file mode could be index mode. Follow the video below to fix